Patient Rights, Non-Discrimination & Accessibility” 

Employees and Consumers' Non-Discrimination Policy

Non-Discrimination & Accessibility Statement

Equal Opportunity & Non-Discrimination

Total Hands Home Care is committed to maintaining an environment of dignity, respect, and inclusion for all individuals.

We do not discriminate against any person on the basis of:

• Race

• Color

• Religion or creed

• National origin

• Age

• Disability or handicap

• Sex

• Gender identity or expression

• Sexual orientation

• Marital status

• Genetic information

• Veteran status

• Any other characteristic protected by federal or state law

This policy applies to all aspects of our operations, including admission, access to services, treatment, and employment.

Total Hands Home Care does  provide equal opportunity in all employment matters, including, but not limited to, the hiring of a direct care worker or the termination or suspension of a direct care worker's employment. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of this policy.

Total Hands Home Care provides equal employment opportunity to all employees and applicants for employment without regard to race, gender, sex, color, national origin, ancestry, religious creed, disability, age or any other legally protected status, and does not discriminate in the provision of any care or service to consumers on the basis of any legally protected status. 

Compliance with Federal & State Laws

Total Hands Home Care complies with all applicable federal and state civil rights laws, including:

• Title VI of the Civil Rights Act of 1964

• Section 504 of the Rehabilitation Act of 1973

• Americans with Disabilities Act

• New Jersey Law Against Discrimination

We ensure equal opportunity and access for all clients, employees, and applicants.

ADA & Accessibility

Total Hands Home Care fully complies with the Americans with Disabilities Act (ADA) and all applicable state and local accessibility regulations.

We are committed to providing:

• Accessible services and programs

• Reasonable accommodations for individuals with disabilities

• Barrier-free access whenever possible

• Assistive devices and support as needed

Accommodations are available for individuals with physical, sensory, or cognitive disabilities.

Language & Communication Assistance

Free language assistance services are available for individuals with limited English proficiency.

We provide, upon request:

• Qualified interpreters

• TTY/TDD communication support

• Alternative formats (Braille, large print, etc.)

Our goal is to ensure clear and effective communication for all individuals.

TDD state relay numbers

TTY /TDD & voice: 711 

TTY/TDD only: (toll free) 1-800-654-5984 Voice only: (toll free) 1-800-654-5988

Contact for Accessibility & Compliance

If you require accommodations, accessibility assistance, or alternative communication formats, please contact our ADA Coordinator/Compliance Officer:

Total Hands Home Care
📍 20000 Horizon Way, Suite 400
📞 856-257-1457
📧 support@totalhandshomecare.com

If Total hand Home are Care can not assist you with your discrimination complaint, or ask questions about your situation, contact the regional office serving your county numbers are addresses are listed below:

New Jersey Consumer Affairs 

Call the State Department of Health HOTLINE at 1-800-792-9770

 ii. In writing to:

Division of Health Facility Survey and Field Operations

New Jersey Department of Health

PO Box 367

Trenton, NJ 08625-0367;

iii. By fax to (609) 943-3013; or

iv. Online at: http://web.doh.state.nj.us/fc/search.aspx.

Write the accrediting body: the National Association for Home Care Accreditation Program 228 Seventh St., SE, Washington, D.C. 20003